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System Requirements Version 2024.0 and up

Updated

This article lists all system requirements for operating FireStart system components. 

FireStart Server

  • Operating System: Windows Server 2012 R2 minimum / Windows Server 2019 recommended
  • Memory: 32 GB RAM (the more the better)
  • Processor:  Quad-core x64 CPU

Note: The more cores the more actions will be executed in parallel

  • Storage: ~1,4 GB available hard drive space

    Note: Depending on the use case and the required performance, the hardware requirements can be higher.
  • SQL-Server:
    • Microsoft SQL Server 2016 SP3 or higher recommended / minimum SQL Server 2016 SP3 Express Edition (limitations of the Express Edition will result in a loss of performance)
    • Enabled FileStream

      Note: Regular database backups are the customers' responsibility.
    • Recommended: Microsoft SQL Management Studio
  • Server Certificate (3 options):
    • Own certificate via PKI
    • Public certificate via Let's Encrypt
    • Self-signed certificate, which needs to be rolled out on the clients

      Note: The certificate must have a minimum key length of 2048 bytes.
  • Software:

Open Windows Control Panel > Programs

Click Turn Windows Features on or off

Expand Internet Information Services

Expand World Wide Web Services

Expand Application Development Features

Click ASP.NET to add the features that support ASP.NET.

The following additional features are automatically selected:

.NET Extensibility

ISAPI Extensions

ISAPI Filters

  • User accounts:
    • A global Security Group "FSadmins" with at least one user (e.g. "FSadmin") as member. Users in this group can administrate the system and automatically have full permissions on all scopes and models on the system.
    • One user "PFSservice" as FireStart service user. This user must be a member of the local administrator's group.
    • A user with a mailbox on the configured mail provider for FireStart to send task mails and notifications.

      Note: The names of the system accounts and groups are adaptable, the number of required system accounts and groups are not modifiable.
  • Firewall:
    • The server must be reachable from all required clients via an adjustable port (Default = 443).
    • The FireStart Process Portal can, but doesn’t have to be, hosted on the same port as the FireStart server.
    • If the SQL Server and the FireStart server are hosted on different hosts and there is a firewall in between, the TCP ports 139 and 445 must be opened for the FileStream feature.

Remote Event Receiver 

FireStart Identity Server 

 

FireStart Client 

Clean Installation Required: For this new version, a clean installation of the client software is mandatory for all users.

Prerequisite: Customers must first install .NET 8 runtime locally on their machines.

Installation Steps:

  1. Uninstall any previous version of the client software
  2. Install .NET 8 runtime, if not already installed.
  3. Reinstall the new version of the client software.

Note: Failure to complete a clean installation may result in compatibility issues or application instability.

 



 

FireStart Outlook Add-In 

FireStart Process Portal 

  • Current versions of Chrome, Edge, Firefox or Safari
  • The client machine also needs to be able to reach the FireStart server on its configurable port (Default = 443).

FireStart SharePoint TaskList 

  • Microsoft SharePoint Foundation 2013 or Microsoft SharePoint Server 2013

 

For questions or further information please contact our support team.

 

1 Depending on the use case and the required performance, the hardware requirements can be higher.
2 The names of the system accounts and groups are adaptable, the number of required system accounts and groups are not modifiable.

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